Getting your site ready for a refrigerated trailer

Before delivery day

1. Pick a level spot. Pavement, gravel or firm ground. Avoid low areas that hold water after rain.
2. Check access. Our truck has to back the trailer in. Watch for low branches, tight gates, soft lawns and parked cars.
3. Think about the walk. Put the trailer where your staff, caterer or volunteers will be loading it: near the kitchen door, tent or dock.
4. Plan the power. The trailer runs on electricity. Tell us what’s available at your site, or whether you’ll use a generator, and we’ll confirm what’s needed.
5. Clear it with your venue or landlord if the property isn’t yours.

On delivery day

Drop-offs happen between 8 AM – 6 PM. Have someone on site who knows where the trailer should go. Give it time to get cold before you load it, which is why we recommend delivery the day before an event.

When you’re done

Empty the trailer, and call us to schedule pick-up. That’s it.